Whitepaper - Pushing Against
Professional Services are critical to the UK's economy, they represent 1% of the UK's GDP and 14% of its employment.
BUT these are challenging times for Professional Services, a benchmark review in 2017 found revenue is down, bid to win ratios are down, and employee attrition is up.
What is needed is an overhaul of the experiences that professional services provide. That is to reimagine your organisation’s Customer Experience (CX) and its employee experience. Download this educational whitepaper to learn the steps you can take to thrive.