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Get more from your CRM investment:
Switch from Salesforce to Microsoft Dynamics 365


Switch from Salesforce to Dynamics 365 with Fullscope for lower costs, better connectivity with other business apps, and more

Salesforce vs Microsoft Dynamics 365:
Which is the better CRM for you?

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Salesforce and Microsoft are both big players in the enterprise CRM market. They offer much of the same CRM functionality and occupy the same spaces in Gartner and Forrester quadrants. However, when it comes to choosing the right CRM for your business, it pays to look closer.

At Fullscope, an Alithya company, we’re in the top 1% of Microsoft Dynamics partners worldwide by revenue and customer satisfaction, and many of our customers come to us because their Salesforce CRM isn’t delivering the business outcomes they need. Here’s how Dynamics 365 compares.

Case study: Serco

Find out how global outsourcing firm Serco transformed its sales environment by moving from Salesforce to Dynamics 365.

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Case study: Serco

“Salesforce no longer met the needs of either our IT strategy or our users. Fullscope helped us get into detail very quickly about what was required and not required as a business.”

Katy Basset, Chief of Staff, UK & Europe, Serco

Watch our case study to find out how global outsourcing firm Serco transformed its sales environment - and saved £250,000 - with the move from Salesforce to Dynamics 365.

Why switch from Salesforce to Microsoft Dynamics 365 CRM?

connectivity

Better connectivity
and user experience

Microsoft Dynamics 365 connects seamlessly with other Microsoft cloud services, from Azure to Office 365, LinkedIn Sales Navigator and more.

With Dynamics 365, you can break down data silos and deliver a consistent user experience across apps and devices.

transform-more

Transform more of your business

Where Salesforce is focused on sales force automation, Dynamics 365 and the Microsoft cloud can support your entire business - from sales to marketing, customer service and financials.

lower-costs

Lower cost to buy, install and maintain

With no-additional costs for add-ons such as Cortana Intelligence Suite, Microsoft Dynamics 365 beats Salesforce on price.

For one of our customers, the savings they made on Salesforce licence fees was enough to cover the cost of both their Dynamics 365 implementation and licences.

Microsoft vs Salesforce: A company comparison

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  • $110 billion revenue ($20 billion of cloud)
  • $16.57 billion net income
  • $14.7 billion investment in R&D
  • 90% of Fortune 500 is on Microsoft Cloud
  • $2.6 million software donated every day
  • 400,000 businesses use Dynamics
  • 669,000 Apps in Dynamics Marketplace
  • CRM online grew 80% last year
  • 2.6 billion people use Windows every day
  • #1 database in SQL
  • 1,000 new customers every day

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  • $8 billion sales
  • $179 million net income
  • 29,000 employees
  • 1% revenue donated
  • 2.3 billion transactions per day
  • Forbes #2 - most innovative
  • 2,700 AppExchange apps
  • 32% revenue growth

Drive a better end-to-end experience with the Microsoft Cloud

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Why Fullscope?

In the top 1% of Microsoft Dynamics partners worldwide

Fullscope has a reputation for delivering successful CRM projects in short timeframes for the manufacturing and professional services sectors.

This reputation has helped us become one of the ten highest-level Microsoft partners in the UK. We’ve also been a member of the Inner Circle for Microsoft Dynamics for over a decade - placing us in the top 1% of partners worldwide for revenue and customer satisfaction.

Few other Microsoft Dynamics partners have the same CRM industry know-how, industry IP, proven track record and close links to Microsoft as us, and we pass the benefits of this back on to all our customers.

A proven methodology for rapid implementation

Many CRM implementations take longer than planned - six to 12 months is common - and, according to Butler Group, the rate of failure is as high as 70%.

That’s why it’s so important to choose a Microsoft Dynamics partner with a proven ability to deliver a return on investment in as short a timeframe as possible. We’ve developed our own agile methodology to implement a world-class CRM from start to finish in just 13 weeks, based on three principles:

  • Focus on the most important outcomes
  • Immerse our customers into the technology and process
  • Get you live FAST

What our customers say

serco-logo.gif
“Salesforce no longer met the needs of either our IT
strategy or our users. Fullscope helped us get into detail very quickly about what was required and not required as a business.”

Katy Bassett
Chief of Staff, UK & Europe, Serco
Saved £250,000 by moving to Microsoft Dynamics 365 CRM
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“Not only was Salesforce costing us more, but the lack of adoption meant the cost per activity was really high. With Dynamics 365, people just launch email and they have CRM right there.”

Paul Williams
Head of Group IM, Element Six
Saves £60,000 per year with Microsoft Dynamics 365 CRM

Case study: Serco

Fullscope uses its strategic and technical expertise to help transform a sales environment

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